❓ FAQ
Can you provide free samples?
Yes, we can offer free samples from our ready stock. Usually, these can be delivered within 3 days, while the freight cost is covered by the buyer.
Do you offer OEM/Private Label services?
Yes, we provide full OEM services, including printing your logo on the products or custom packaging. The timeline and cost depend on your order quantity.
What is the typical lead time for orders?
For regularly produced items, the lead time is usually 20 days. For custom OEM products requiring new packaging or molds, it typically takes 30-45 days.
How do you ensure product quality?
We perform 100% inspection during production, followed by random inspections before packing. We can also provide pre-production samples for your approval.
What are the available payment terms?
We primarily accept TT (Telegraphic Transfer) and Western Union for our transactions.
Do you have after-sales support?
Yes, we guarantee free replacement for any manufacturing defects. We take full responsibility for our products within their valid shelf life.