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Frequently Asked Questions
How can I get the sample?
We would like be happy to provide you with free samples, but the quantity of free samples should be less than 2 and the freight should be paid by you. If you need the sample with your logo we will collect small fee, and the sample time is 5-7 days.
What are the payment terms?
We accept L/C, T/T, Western union, MoneyGram and On-line Pay.
What about the delivery time?
We will deliver the goods within 15 days for spare parts, other goods maybe take a little more times to test and prepare, we will deliver the goods within the deadline which both parties agree.
Do you provide OEM service?
Of course. We have a professional team which is having considerable experience in colour decoration cases and manufacturing. Please send us the high definition images, text, logo and how would you like to arrange them. We will try our best to put your ideas into effect.
What kind of packaging you offer?
Usually 25pcs/polybag, 200pcs/carton, carton size: 55x40x55cm, GW.19kgs. If you do not like these packaging, we also accept customization.
What kind of transportation methods you offer?
We use express delivery like DHL, UPS, FedEx, TNT and EMS for small orders. For large quantities, we transport by air and sea to ensure cost-efficiency and safety.
Insider Sports
