Frequently Asked Questions
Q1 Why choose our products?
Our products feature low MOQ and high quality. We accept OEM and Trade Assurance orders to ensure customer satisfaction.
Q2 How can I customize my logo and packaging?
The listed product price does not include a custom logo. You can contact us for specific requirements regarding custom branding and packaging.
Q3 What is the production lead time?
For in-stock items, we deliver within 3-7 days. The regular lead time for custom production is 20-45 days, depending on the order quantity.
Q4 What are the available payment terms?
We accept TT, LC, and Trade Assurance payments. If you have other specific needs, please feel free to discuss them with us.
Q5 How long will it take to receive the goods?
Shipping by Air/Express typically takes 7-10 days. Shipping by Sea usually takes between 15-45 days, depending on the destination port.
Q6 How do you handle quality problems?
We have a professional after-sales department dedicated to solving 100% of quality issues. You can feel secure in our cooperation.
Insider Sports
